Reports

Healthwatch Birmingham Reports

Healthwatch Birmingham reports potential variations in the quality and availability of services that unfairly affect particular groups of people. We communicate our findings widely; to the providers and commissioners of the relevant services, the wider health and social care system and members of the public. We aim to include in our reports the actions that providers and/or commissioners of the service have agreed to take to address the issues we have raised. We follow up these actions to ascertain if the service has improved. If not, we escalate our concerns to Healthwatch England, and the appropriate regulatory organisations.

You can download reports below. If you would prefer a paper report to be sent to you, or you would like someone to telephone you to explain or discuss a report, then please request this by emailing info@healthwatchbirmingham.co.uk

Healthwatch Birmingham Annual Report 2018/2019

If you require an accessible format version of the report please get in touch by emailing info@healthwatchbirmingham.co.uk

Healthwatch Birmingham Annual Report 2017/2018

If you require an accessible format version of the report please get in touch by emailing info@healthwatchbirmingham.co.uk

Plain text version is below .

Healthwatch Birmingham Annual Report 2017/2018 Plain Text Version

Healthwatch Birmingham Annual Report 2016/2017

If you require an accessible format version of the report please get in touch by emailing info@healthwatchbirmingham.co.uk

Plain text version below.

Healthwatch Birmingham Annual Report 2016/2017 Plain Text Version

Healthwatch Birmingham Annual Report 2015/2016

If you require an accessible format version of the report please get in touch by emailing info@healthwatchbirmingham.co.uk

Healthwatch Birmingham Directors Report & Financial Statement March 2016

Healthwatch Birmingham Annual Report 2014/2015

Healthwatch Birmingham Accounts 2014/2015

Healthwatch Birmingham Annual Report 2013/2014

Healthwatch Birmingham Annual Report 2013/2014 Easy Read

Summary Report - People's views: What is it like sitting in a hospital waiting room?

Summary Report - Large Print Version

A large print Microsoft Word version of our Summary Report.

Summary Report - Accessible PDF

Summary Report - audio transcription

Summary Report as an audio file .mp3

Birmingham Midland Eye Centre - People's views: What is it like sitting in a hospital waiting room?

Birmingham Children's Hospital - People's views: What is it like sitting in a hospital waiting room?

Birmingham City Hospital - People's views: What is it like sitting in a hospital waiting room?

Birmingham Dental Hospital - People's views: What is it like sitting in a hospital waiting room?

Birmingham Good Hope Hospital - People's views: What is it like sitting in a hospital waiting room?

Birmingham Heartlands Hospital - People's views: What is it like sitting in a hospital waiting room?

Birmingham Queen Elizabeth Hospital - People's views: What is it like sitting in a hospital waiting room?

Birmingham Royal Orthopaedic Hospital - People's views: What is it like sitting in a hospital waiting room?

Birmingham Women's Hospital - People's views: What is it like sitting in a hospital waiting room?

NHS Long Term Plan Report: Healthwatch Birmingham and Healthwatch Solihull

What matters most: support people want from general practices in Birmingham

Direct Payments in Birmingham: Choice, control and flexibility

Do recipients feel informed and supported by
Birmingham City Council’s social care workers to
take control over the choice of services they access?

Follow-up Report: Investigation to Improve Mental Health Services for Birmingham Service Users

Quality Accounts 2016/2017: what did they tell us about patient involvement across hospitals?

Quality Accounts 2016/2017: what did they tell us about the level of Patient and Public Involvement across NHS Foundation Trusts in Birmingham?

Initial Impact of Investigation to improve Mental Health Services in Birmingham

An Independent Review of the current Patient and Public Involvement Practice of the merging Birmingham and Solihull CCGs

Impact Report - Patient and public involvement in nursing and residential homes

Impact Report - improving complaints systems at Clinical Commissioning Groups

Patient involvement and complaints systems

Patient involvement and complaints systems: The importance of Clinical Commissioning Groups using complainant feedback to improve the quality of their complaints systems

Improvement in Care Plans - Healthwatch Birmingham Impact Report

Impact Report highlighting the improvement in care plans for people with a serious mental illness in Birmingham

Can patients with a clinical need access emergency General Practice appointments in Birmingham?

Is every person in Birmingham who is diagnosed with a serious mental illness provided with a care plan?

Young People's Experiences of Patient Centred Primary Care in Birmingham Report 2016

Healthwatch Birmingham: Information for health & social care organisations - your responsibilities when co-operating with us

Healthwatch Birmingham: Our Legislative Duty - Information for Health and Social Care Organisations

Healthwatch Birmingham: What's constaining effective patient and public involvement?

Moundsley Hall Care Village

Tandy Court

Clare Court

Amberley Court, Edgbaston - May 2017

Guidance Document

List Of Enter & View Representatives 2017

Birmingham Dental Hospital 2015

NHS Walk In Centre, City Centre 2015

Amberley Court, Edgbaston - June 2015

Asda Opticians, Small Heath 2015

Scrivens, Sheldon 2015

DEU-Chemist, Handsworth 2015

Lloyds Pharmacy, Harborne 2015

Heartlands Hospital, Maternity Services 2015

Good Hope Hospital, Maternity Services 2015

Birmingham Women's Hospital, Maternity Services 2015

Yardley Grange Nursing Home 2014

St Giles Nursing Home 2014

Neville Williams Nursing Home 2014

City Road Hospital Maternity Services 2014

Bromford Lane Care Home 2014

Barkat Residential Home 2014

Albion Court Nursing Home 2014

Rosemary Ward, Juniper Centre 2014

Bergamot Ward, Juniper Centre 2014

Sage Ward, Juniper Centre 2014

Headway Services 2014

Meadowcroft, Mary Seacole 2014

Mary Seacole House, Ward 2

Mary Seacole House, Ward 1