Impact Report: Improving care plans for people with a serious mental illness in Birmingham

Healthwatch Birmingham has published our Impact Report on the improvement in care plans for people with a serious mental illness.

This follows on from our initial report in 2016, where we found that twenty percent of people with a serious mental illness under the Birmingham and Solihull Mental Health Foundation Trust (BSMHFT) did not have a care plan.

We highlighted the importance of care planning, which can ensure patients get the right support they need and outline what should happen in emergency situations.

As a result of that report BSMHFT initiated a programme of work. Our Impact Report highlights that now:

• More people have a care plan. This includes all in-patients and those on rehabilitation wards.
• There are improvements in the involvement of in-patients in their care plans.
• The level of service quality for service users should improve as BSMHFT staff teams track targets and performance more effectively.

Find out more about the key changes in the full Impact Report here.
This also includes a link to the full list of actions and the progress the Trust is making.

Read Healthwatch Birmingham’s initial report: Is every person in Birmingham who is diagnosed with a serious mental illness provided with a care plan? here.

Share your experiences:

We would like to hear more about people’s experiences and feedback about mental health services in Birmingham. You can tell us about more than one service, and can feedback anonymously.

• Review specific services on our Feedback Centre: www.healthwatchbirmingham.co.uk
• Email us at: info@healthwatchbirmingham.co.uk
• Call us at: 0800 652 5278.