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People living with mental health issues to see improved services across Birmingham
Following a recent Healthwatch Birmingham investigation, service users living with mental health issues should see improvements to the level of … Read more
Impact Report: Improving patient and public involvement in adult social care
Improvements are being made to hear and act upon the experiences of nursing and residential home residents, their relatives and … Read more
Impact Report: using feedback to improve CCG’s complaints processes
Following an investigation by Healthwatch Birmingham in 2017, local Clinical Commissioning Groups (CCGs) are improving opportunities for people to feedback … Read more
Healthwatch Birmingham publishes Annual Report 2017/2018
In our most successful year, the report summarises our achievements and impact to shape better health and social care services … Read more
Experiences of ethnic minorities in cancer care: share your views
From brap, equality charity in Birmingham. We would like to meet and speak with ethnic minority patients and carers who … Read more
‘Red bags’ to be rolled out across England’s care homes getting patients home from hospital quicker
From NHS England Innovative ‘red bags’ that help care home residents admitted to hospital be discharged quicker are being rolled … Read more
CQC publishes inpatient survey about patient experience
From the Care Quality Commission The majority of people who stayed as an inpatient in hospital were happy with the … Read more
Carers Action Plan 2018 – 2020
From the Department of Health and Social Care The Government has published their Carers Action Plan, setting out their plans … Read more
CQC publishes its review into Birmingham health and social care
From the Care Quality Commission. The Care Quality Commission (CQC) has published their local system review report in Birmingham’s health … Read more
Routes Healthcare (West Midlands) Ltd adopt Feedback Centre Widget
Routes Healthcare (West Midlands) Ltd has become the latest organisation to adopt Healthwatch Birmingham’s Feedback Centre Widget. Service users of … Read more