News

Impact Report: using feedback to improve CCG’s complaints processes

July 10, 2018

Following an investigation by Healthwatch Birmingham in 2017, local Clinical Commissioning Groups (CCGs) are improving opportunities for people to feedback … Read more


Healthwatch Birmingham publishes Annual Report 2017/2018

June 29, 2018

In our most successful year, the report summarises our achievements and impact to shape better health and social care services … Read more


Experiences of ethnic minorities in cancer care: share your views

June 28, 2018

From brap, equality charity in Birmingham. We would like to meet and speak with ethnic minority patients and carers who … Read more


‘Red bags’ to be rolled out across England’s care homes getting patients home from hospital quicker

June 28, 2018

From NHS England Innovative ‘red bags’ that help care home residents admitted to hospital be discharged quicker are being rolled … Read more


CQC publishes inpatient survey about patient experience

June 15, 2018

From the Care Quality Commission The majority of people who stayed as an inpatient in hospital were happy with the … Read more


Carers Action Plan 2018 – 2020

June 8, 2018

From the Department of Health and Social Care The Government has published their Carers Action Plan, setting out their plans … Read more


CQC publishes its review into Birmingham health and social care

May 18, 2018

From the Care Quality Commission. The Care Quality Commission (CQC) has published their local system review report in Birmingham’s health … Read more


Routes Healthcare (West Midlands) Ltd adopt Feedback Centre Widget

March 6, 2018

Routes Healthcare (West Midlands) Ltd has become the latest organisation to adopt Healthwatch Birmingham’s Feedback Centre Widget. Service users of … Read more


Join our Board: Recruitment for Non-Executive Directors

February 27, 2018

Please note that applications have now closed. Our organisation is going from strength to strength, with our work resulting in … Read more


Improving the complaints process for patients

February 7, 2018

A recent Westminster Backbench debate on NHS Negligence Cases highlighted a key point about the improvement of complaints processes for … Read more


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