This report details the improvements made to prostate cancer services provided by University Hospitals Birmingham NHS Foundation Trust (UHB) following feedback from patients.

 

24/07/2024
By Healthwatch Birmingham & Healthwatch Solihull
Impact Reports 2024

People in Birmingham and Solihull will benefit from improvements made to the NHS prostate cancer pathway by University Hospitals Birmingham NHS Foundation Trust (UHB), following Healthwatch Birmingham and Healthwatch Solihull’s joint report Experiences of the NHS prostate cancer pathway in Birmingham and Solihull in July 2023.

The report highlighted the importance of the service being responsive to the needs of users alongside patients’ concerns regarding the lack of information about treatment options, the slow pace of treatment and limited post-treatment support.

After changes made in response to the report, people seeking care/support should now experience:

  • Improved access to appointments and diagnosis
  • More holistic needs assessments being undertaken
  • Improvement in the post-treatment support they receive
  • Improved experience of care and support

Healthwatch Birmingham and Healthwatch Solihull will continue to liaise with UHB to ensure that improvements lead to a positive impact on patients and their outcomes.


Impact report: Better support for people on the NHS prostate cancer pathway in Birmingham and Solihull Download File (pdf 368.88 KB)

Although many people reported a positive experience, Healthwatch Birmingham and Healthwatch Solihull’s initial investigation found that not everyone seeking help for prostate cancer received the care they needed. We welcome the changes UHB has made in response to our report, taking practical actions such as recruiting additional staff and offering more holistic needs assessments to tackle some of the issues around diagnosis, treatment and post treatment support we identified. While these improvements should make a real difference, Healthwatch Birmingham and Healthwatch Solihull continue to receive feedback showing that the impact has yet to be felt by some patients. While recognising that change takes time, we urge UHB to remain focused on improving prostate cancer care. For our part, Healthwatch will continue to listen to what patients tell us so we can ensure that local prostate cancer services provide high quality care for everyone. - Richard Burden, Chair, Healthwatch Birmingham & Healthwatch Solihull

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Experiences of the NHS prostate cancer pathway in Birmingham and Solihull

This investigation examines the views of using screening services, care and treatment and support services for prostate cancer in Birmingham and Solihull.

Investigations 2023
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