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Examining the experiences of over 2,000 people in Birmingham, this report found evidence of numerous problems for patients trying to access local GP services. It also shows that more deprived areas have poorer access to primary care services, and that people from ethnic minority groups and those with long-term conditions encounter more barriers to care.

Healthwatch Birmingham statement on Sandwell and West Birmingham NHS Trust’s Quality Account for 2021/2022.

Healthwatch Birmingham statement on Birmingham Women’s and Children’s NHS Foundation Trust’s Quality Account for 2021/22.

Healthwatch Birmingham and Healthwatch Solihull statement on Birmingham and Solihull Mental Health NHS Foundation Trust’s Quality Account for 2021/22.