Reports Hub

Healthwatch Birmingham and Solihull heard from over 1,000 people about their experiences of Urgent Treatment Centres (UTCs).

We partnered with the Birmingham and Solihull Integrated Care Board (ICB) to support their review of UTCs, and your feedback is already making a difference. Our findings are shaping how urgent care will be delivered in the future by directly informing the ICB’s review and upcoming consultation.

Birmingham City Council carried out a third phase of consultation on the future of its Residential Care Centres, building on feedback from earlier rounds. This phase introduced a new alternative preferred option and included updated Health and Equalities Impact Assessments. Healthwatch Birmingham & Solihull submitted a response to ensure that the views and experiences of patients, residents, and carers continued to shape the proposals and decision-making.

Healthwatch Birmingham is proud to share our 2024-2025 Annual Report, highlighting the difference we’ve made by listening to the voices of local people and using their experiences to drive improvements in health and social care.

Healthwatch Solihull is proud to share our 2024–25 Annual Report, which highlights how people’s experiences of health and social care have shaped our work. By listening to local voices, we’ve helped drive the changes that matter most to our community.