Alexandra House
Feedback Rating
Based on 1 reviews
Reviews (1)
They don't want the difficult patients
March 26, 2024
My mom has vascular dementia and I made the heartbreaking decision to place her in care as I could no longer do this due to work etc. I found a non for profit home which is great, however, should residents become difficult or too hard to handle they don't want them anymore even though they offer specialist dementia services. I have received many telephone calls from the home saying my mom has escaped and they are not going after her, the home is refusing to put a lock on the external door. Again this is too ensure they can give notice to those that they find challenging.