Arden Lodge Residential Care Home for Elder Adults

As my mother is at Arden Lodge, I find the home very good. Excellent service and friendly staff. Lots to do i.e. nice Christmas fete and days out. My mum always says she is very happy. Big thank you to staff at Arden Lodge for looking after my mum.

It is excellent, best place I’ve been. Had many problems before I came to Arden Lodge. Since my arrival most of these have disappeared. I am feeling much better and I also had an eating problem before I came here. Since being here I am eating much better and have put on weight, before coming in I lost over a stone. All the staff are exceptional and nothing is too much trouble for them. I have had nothing but the best since I have come to Arden Lodge. I am able to do things that I could not do before. Food is the best I have tasted for a long time so please give my thanks to the kitchen staff. Activities are very good and finally I would like to thank everyone for all the effort that they have made for me to get me where I am.

I think the care home is lovely and the staff are all very kind and caring there is always plenty of activity and fun events to join in with. 5-star care.

Mom lived her for a little over 12 months. Mom loved it in Arden Lodge and made many lovely friends. The staff are amazing right from cleaner to the top. Mom loved them all. Sadly mom passed away early May but the love, care and respect that was not just shown to mom but us as a family also was amazing and i will always be grateful for this lovely home and staff

A fantastic care home with kind and caring staff. Wonderful, immaculate facilities for residents with a range of activities and lovely home-cooked food. Inclusive and care for all needs.

first experienced of a care home and being here has made me realise there not bad at all . The staff are all caring and kind.

I am very happy with my stay at Arden lodge the staff are very attentive and caring. There is always activities going on and trips out

The food taste amazing the staff always make time for you ,there all very kind and caring.

I have confidence in the team caring for my Mum at Arden Lodge and think we were really lucky that they had a room available when her needs arose. The staff treat Mum with kindness, respect and as an individual, having taken time to get to know some of her personality traits.
A range of appropriate activities are frequently arranged and having been there to see my mum heartily joining in with a visiting singer, was a joy. If Mum has an ailment , however minor, I am always advised without delay and am kept informed of any action taken e.g. doctor, meds etc.
Whilst it took time for me to adjust, I now feel as though I visit Mum at 'home' not just 'a home', as the staff always make me feel welcome.
My brother and I were recently able to accompany Mum on a day trip to the seaside with other residents and some of their loved ones. It was well organised and daily caring essentials like medication and catering were provided without fuss - and we can all see the photos of a lovely day out.
I believe that Arden Lodge works so well and is a happy place because the staff work well as a team. If I was ever to have any misgivings about anything I know that I could discuss these with the managers as I have asked a lot of questions since Mum arrived and have always received open and full responses. One hears such awful stories about residential homes but I have no worries about my mum being at Arden Lodge.

I was really impressed with the staff and positive attitude from day one. My aunt is quite frail and can be very difficult to deal with at times. The staff handle her with ease, and have taken a huge worry off our hands. My Aunt is not coming to terms with her aged 89 body well, and can no longer look after herself safely, but I know her family and close friends all agree this is the best place for her now. Recently she confided in me that she knows this herself. Can't rate this place highly enough, from the Day trip to Weston Super Mare she went on, and the fact they even aranged to have her eyes tested to make her life better.