Appear understaffed and undertrained
Can dial 50 times (a neighbour dialled 170 times) and still not get through. Many people on Nextdoor website complaining about attitude of receptionists. Appear understaffed and undertrained. Also patients are told not to arrive early for appointments, and to wait outside till doctor or nurse calls them in. But a lady wrote this week that she had to stand outside in agonising back pain because Doctor was running late for 15 minutes in appalling weather as well. . Why can’t they wait in waiting room.? Some of the chairs could be removed to ensure spacing and the chairs could be sprayed after each patient. At least it is humane.