Balsall Heath Health Centre
Feedback Rating
Based on 30 reviews
											Reviews (30)
No problems
October 28, 2025
				
				
				
					I phone to make appointments. They listen to us and everything is good. I have no problems.
				
				
				
				
				Very good with appointments
October 22, 2025
				
				
				
					They're very good. Good at booking appointments and they answer the phone. No long waits and they send me straight away.
				
				
				
				
				I find them okay overall
October 7, 2025
				
				
				
					Find them okay but sometimes it's difficult to get an appointment and there aren't enough doctors. Receptionists are helpful and communicate well when i want my repeat prescription.
				
				
				
				
				Easy to book using the online system
July 16, 2025
				
				
				
					They're okay and I can get appointments. It's easy to use the online system and make appointments. No problems with the staff or the service.
				
				
				
				
				No appointments
July 8, 2025
				
				
				
					It's okay but takes a long time on the phone. The online system is no better. They say they have emergency appointments of a morning but when you call its always fully booked.
				
				
				
				
				Not a good experience
June 24, 2025
				
				
				
					Not a good experience. I find it hard to get appointments with them and it took me three tries to get them to refer me.
				
				
				
														Good
April 9, 2025
				
				
				
					They're good. I can get appointments easily. They see the kids face to face if needed too.
				
				
				
				
				Very good and caring staff
December 3, 2024
				
				
				
					Good. They give me medication when I need it. Booking in for the same day is fast. Very good and caring staff.
				
				
				
				
				Very kind and helpful GP
October 7, 2024
				
				
				
					My GP is very kind and helpful. I can easily get an appointment to see my GP.
				
				
				
				
				Very difficult to get an appointment.
July 16, 2024
				
				
				
					Very difficult to get an appointment. I either call 111 to book one for me or I go to A&E. The GP is good if I am lucky enough to see him.
				
				
				
				
				