Reviews (30)

No problems

October 28, 2025
I phone to make appointments. They listen to us and everything is good. I have no problems.
Anonymous

Very good with appointments

October 22, 2025
They're very good. Good at booking appointments and they answer the phone. No long waits and they send me straight away.
Anonymous

I find them okay overall

October 7, 2025
Find them okay but sometimes it's difficult to get an appointment and there aren't enough doctors. Receptionists are helpful and communicate well when i want my repeat prescription.
Anonymous

Easy to book using the online system

July 16, 2025
They're okay and I can get appointments. It's easy to use the online system and make appointments. No problems with the staff or the service.
Anonymous

No appointments

July 8, 2025
It's okay but takes a long time on the phone. The online system is no better. They say they have emergency appointments of a morning but when you call its always fully booked.
Anonymous

Not a good experience

June 24, 2025
Not a good experience. I find it hard to get appointments with them and it took me three tries to get them to refer me.
Anonymous

Reply from Balsall Heath Health Centre

I am sorry for the experience you have had. We have worked very hard on our appointment system and would really like the opportunity to investigate this further. Please can you get in contact with me on 0121 411 0345.


Provider responded

Good

April 9, 2025
They're good. I can get appointments easily. They see the kids face to face if needed too.
Anonymous

Very good and caring staff

December 3, 2024
Good. They give me medication when I need it. Booking in for the same day is fast. Very good and caring staff.
Anonymous

Very kind and helpful GP

October 7, 2024
My GP is very kind and helpful. I can easily get an appointment to see my GP.
Anonymous

Very difficult to get an appointment.

July 16, 2024
Very difficult to get an appointment. I either call 111 to book one for me or I go to A&E. The GP is good if I am lucky enough to see him.
Anonymous

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Balsall Heath Health Centre

Contact

0121 411 0345

43 Edward Road
Balsall Heath
Birmingham
B12 9LP

Location

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