Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

For full terms and conditions, including Right to Reply guidance for services providers download our Feedback Centre Information for Service Providers guide here.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Bath Row Medical Practice, Attwood Green Health Centre

Difficulty accessing appointments if working

When I am working it's physically impossible to get an appointment. You have to go there, as if you call you can't get through and you can't get an appointment. The online system doesn't work as you can't re-book. If you work you can't get in, so the only way to get an appointment is to take unpaid leave.

Yoseph Gebieselassie