Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

For full terms and conditions, including Right to Reply guidance for services providers download our Feedback Centre Information for Service Providers guide here.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

Your reply

* Required fields

Original feedback for

Birmingham and Midland Eye Centre (BMEC)

Staff at the desk extremely rude.

The staff didn’t give any information at all. The waiting time increases every hour on the hour. I was sent in as an emergency by my optician and arrived at 10.55am and was still waiting to be seen at 18.10pm. During this time a total of 7 patients had been seen. I am still waiting to be seen now and will update this review with the time I get seen!

Fahmeda Wycherley