Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

For full terms and conditions, including Right to Reply guidance for services providers download our Feedback Centre Information for Service Providers guide here.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Birmingham and Midland Eye Centre (BMEC)

Keep up the good work

On Tuesday November 5th had cause to visit the eye clinic. My appointment at 10.00am was 10 minutes early ! Greeted by a nurse who was very kind and thorough. I was then transferred to another doctor who was also very thorough and very professional. Both of these people made me feel very relaxed and confident that I was being looked after properly and professionally. Thankfully my eye problem was not serious but I would not hesitate to visit your team again. My sincere and grateful thanks to you all. Keep up the good work !