Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

For full terms and conditions, including Right to Reply guidance for services providers download our Feedback Centre Information for Service Providers guide here.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Birmingham and Midland Eye Centre (BMEC)

Sight loss referral by optician - tumour

Fantastic service by the BMEC ! From start to finish they staff are friendly , helpful and professional, going above and beyond to ensure good customer service. Mr Sung and his team are a credit to this facility and there should be so many more like them.

Anonymous