Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
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  • Make it relevant to the review.

For full terms and conditions, including Right to Reply guidance for services providers download our Feedback Centre Information for Service Providers guide here.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Birmingham and Midland Eye Centre (BMEC)

Absolutely disgraceful

This eye centre is by the far the worst NHS experience and the worst medical centre I have been to and is worse than my local A&E. My partner suffered a injury at work we originally went to Solihull who sent us to this hell hole. No information given, no next steps, over a five hour wait to see a doctor. Receptionists had no idea what was happening absolute chaos!!!!!! No pain relief offered we had to ask the nurse.

Anonymous