Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

For full terms and conditions, including Right to Reply guidance for services providers download our Feedback Centre Information for Service Providers guide here.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

Your reply

* Required fields

Original feedback for

Birmingham and Midland Eye Centre (BMEC)

Excellent consultation / service

My doctor referred me to BME after raising concerns about the vision in my left eye. I was offered an appointment within 3 wks for end of August or choice of 3 earlier cancellations of which I jumped at the chance. My appointment was on 3 July with a doctor who gave me a thorough eye examination including a eye scan all on the same day! My concerns were addressed and I have now received a letter with results and a review in 3months time. A BIG thank you to the doctor who I found to be very professional and courteous.

Mrs Butler