Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

For full terms and conditions, including Right to Reply guidance for services providers download our Feedback Centre Information for Service Providers guide here.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Birmingham and Midland Eye Centre (BMEC)

Poor communication and care

No clear. treatment plan, not clear who named consultant is. Have to chase for every appt. Cannot contact consultants about treatment issues. Plan that was outlined at 1st referral does not appear to be being followed and my son is rapidly losing sight with a disease described as slow moving. Hospital is too far away to call in easily without an appt.

Mrs H Plenty