Birmingham and Solihull Mental Health Foundation Trust - Trust HQ

2 years ago mild cognitive deterioration. Memory assessment team came out to do the assessment and then said need to be referred to QE for new brain scan.

They're useless. Don't feel like they're very good.

Very happy with them. Look after her they give her a special number to call if she’s having a bad day and they will get back to her the same day. They don’t let her deteriorate, they're on top of things.

You can get appointments easily and get through to them on the phone. When I go there, I feel like they are listening to me.

I have never been treated accordingly by these people, it’s a wonder I am still alive

My daughter was self harming and she attempted to take her life mental health team was called, this was June 2020 she is still waiting to see a doctor by face she has had 5 telephone consultations how can they diagnosed by not seeing the person it would my daughter feel a lot better if she could get a face to face. Because she is living in a care home (due to a health issue what happened in 2019) they seem to push her to one side because she is ‘safe’ but the care home are not mentally health trained!

Where to start, long waiting times passed from one department to another no treatment plan no return calls no supplier when I was desperate in fact their complete lack of care made me feel worse, I was made to feel they hadn’t time for me along with saying they were too busy not what you need to hear when you are feeling at your lowest eb

The biggest problem is the waiting time to get help. My son took an overdose in June he was only able access mental Heath professionals in November. One session. Then the advice was keep taking the tablets. What he needs is time to talk about his ongoing problems and professional help to sort them out or help to cope with them.

Average

When u have to go in for a time they send u to the other side of birmingham so your partner cannot visit you we can't afford taxis and you are completely isolated.