Reviews (778)

Okay

December 28, 2022
Easy to get here, the hospital is okay. I went to reception and they sent us here for blood tests.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Lovely receptionist

December 28, 2022
Receptionist was lovely. He was sent from another service to have bloods done. Booked online and made an appointment.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good

December 28, 2022
Good, straight and simple. Explained things to me.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Efficient

December 28, 2022
Very efficient; understanding staff that listened to my concerns.
Naaser

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Nothing too much trouble for consultant

December 28, 2022
Hospital was brilliant. Had an issue in A&E where my daughter was discharged at 3am and was readmitted by 12pm the next day after speaking with the consultant. Nothing's too much trouble with consultant in the ENT department, She will see you when she can. Better care here than our local hospital.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Long wait for an appointment

December 28, 2022
Daughter has only seen a paediatrician once and I'm waiting a long time for an appointment. She was meant to have an appointment back in October, I got in contact with them and they said there's a long backlog to get an appointment.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

They were really good.

December 28, 2022
Had to do a hearing test, they put him to sleep and they managed to do it after 3 attempts. They were really good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Brilliant

December 28, 2022
Never had a fault with them. Brilliant, when I couldn't get a face to face appointment they'd do it over video call. The woman who I spoke to said there was nothing they could do. They were very apologetic, said she would have to refer her to Allens Croft because it wasn't a medical issue, it was more development.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Not too bad

December 22, 2022
They're not too bad, they're a bit better, they're rather you use community services.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Waited 1 hour

unknown
December 19, 2022
Waited 1 hour at Medicine Chest for prescription to get ready.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Leave your Feedback


Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

Share this rating