Reviews (25)

Problems getting medication

February 12, 2024
Only some tissue viability nurses can prescribe dressings. When more medication needs to be ordered the GP says its not on their list when it is. So we then have to go back to TVN and get it prescribed again.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you for your feedback and we're very sorry that your experience has not been positive. If you would like to discuss this in more detail, please contact our Patient Advice & Liaison Service (PALS) on 0800 917 2855.


Provider responded

Care in the community is much better

January 17, 2024
The children's centre (Frankley) health visitor's have been really good. My health visitor has been very good in particular. It's been up to us how often we saw her. Overall they were keeping an eye on his weight. Care in the community is much better.
Anonymous

Reply from Birmingham Community Healthcare NHS Trust

Thank you, your feedback is greatly appreciated and will be shared with the team.


Provider responded

Bad communication

August 7, 2023
The complex care team were not good with us. The carers were nice but the management was not good at all. They didn't send carers, didn't communicate with us and wouldn't send carers for weeks. I have another child that I have to take to school and they wouldn't let me know, they just weren't good.
Anonymous

It was a struggle to get GP to send nurse

July 21, 2023
To get 17 staples out had to wait for 14 days for district nurse. It was a struggle to get GP send one out. So much backwards and forward with both hips. They told me to come down, they did come out and they were brilliant, but lack of communication between the teams.
Anonymous

District nurse reacted quickly

March 15, 2023
They sent a district nurse out to me, she was fantastic. My blood pressure was up so they sent an ambulance. The nurse reacted quickly.
Anonymous

They were really good

February 28, 2023
Community nurses will come out to see them. They were really good. Really helpful.
Anonymous

Really good

February 16, 2023
The nurses are very good. came out to my home, really good.
Anonymous

nurse could only do them on certain days

January 30, 2023
Come out to administer injections. They referred me to QE for a scan, but they could not do one for 10 days. They said I would need to go to QE after few days to have an injection as nurse could only do them on certain days.
Anonymous

Did not see a health visitor for a long time

Paediatrics/children services
October 25, 2022
Haven't seen a health visitor until son was 2.5 years old - did 1 year old review on the phone, should be able to see them earlier to do reviews and give info. Not much awareness on sepsis in children considering they're high risk. Having more information on signs and symptoms.
Anonymous

Reassuring

Paediatrics/children services
October 19, 2022
I recently had a daughter and the midwife and health visitor came out. She was brilliant. She also weighed my older son and gave me that reassurance I needed.
Anonymous

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Birmingham Community Healthcare NHS Trust

Contact

0121 466 7010

3 Priestly Wharf
Holt Street
Birmingham
West Midlands
B7 4BN

Location

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