Birmingham Heartlands Surgery
Feedback Rating
Based on 20 reviews
Reviews (20)
I can get appointments
April 3, 2024
They are nice and I can get appointments. I had an issue and they made me an appointment and did a check up.
They are okay
February 13, 2024
They can be okay but it depends. They might have appointments, they might not. They tell you to call 111 if they don't have any.
7 months referral for breathing problems
December 19, 2023
I went to the doctor with chest issues. I told them I was struggling with breathing. They referred me onto Heartlands for tests. It took 7 months to be referred.
Took 6 months to refer
December 14, 2023
They took 6 months to refer my mom to a specialist which resulted in further complications. It's very difficult to get an appointment there too.
I can't see my GP since covid
November 21, 2023
Since covid I can't see my GP at all. The reception staff want to know all your symptoms before giving you an appointment which I am not comfortable in sharing with them. I call 111 and get appointments through them or go to A&E straightaway.
It's hard to get through and see a doctor
November 15, 2023
The doctors can be hard to see and hard to get through to. I just wait for the symptoms to pass or call NHS 111 as they will get me an appointment. I have also been to the pharmacy.
Good if you can get an appointment
October 17, 2023
They're good if you can get an appointment. You call at 8:01 am and they're fully booked. So then you have to contact 111 or another service to get an appointment to see someone or you go to A&E. The staff are good when you do see them but that's if you can see them.
They were simply great
September 11, 2023
My son was born there and they were simply great.
They saved my life
September 11, 2023
I had my surgery over there and was an inpatient for 4 weeks. They were great. They saved my life.
GP doesn’t help much
June 23, 2023
1 month ago referred from GP to the hospital. GP doesn’t help much, just gives medication and it has bad side effects. GP told me I had back problems and said hospital would do injections in the back but not heard anything.
