Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

For full terms and conditions, including Right to Reply guidance for services providers download our Feedback Centre Information for Service Providers guide here.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Bloomsbury Health Centre

Dismissive, rude, abrupt, unhelpful treatment

I spoke with the doctor concerning issues related to mental health and felt unbelieved, i was constantly interrupted and dismissed with my struggles. It seemed as though they were reluctant to help with anything but physical health and constantly changed to subject to other aspects of my health I didn't want to discuss. This really knocked my confidence, and I worry for other people seeking advice and support in a more vulnerable position. I would not recommenced this practice to anyone, especially people tackling any form of mental health. Organisation such as Forward Thinking Birmingham and Healthy Minds, have really helped me so please if you are feeling unsupported they are always there.