Randomly closed even during store opening hours
I arrived to collect my prescription (having deliberately waited an extra couple of days after it was meant to be ready to ensure I would only need to make one trip), to find a hand-written sign on the glass screen of the pharmacy section telling me it would be closed between 1.30 and 2.30 due to staff shortages. It was 1.40 at the time, so I decided I would return at a different time the following day. Today I arrived at 3.45 and queued up along with other people. I got to the front of the queue to be told that actually they were now closed until 4.30. I was a little disappointed as it takes me half an hour to walk there and I suffer from sciatica as well as increasingly painful hip joints. I pointed out that they had been closed between 1.30 and 2.30 the day before... and the assistant merely pointed to the new handwritten sign on the screen. I asked when this had been put up and was told 'half an hour ago, sorry for the inconvenience, you can wait.' I returned home without my meds once more. So having spent a total of 2 hours walking back and forth over two days, I still didn't manage to collect my prescription. Not good enough really. How are customers supposed to second-guess what times the pharmacy might actually be open?