Boots Pharmacy - Longbridge Town Centre

I went into the shop to buy a non prescription medicine only available from the back of the pharmacy counter. It was lunchtime and the pharmacist had shut the counter until 3pm because he had too many booked consultations. It seems to me that his primary job is to dispense medicines ensuring proper checks and advice is given. Closing the counter is inconveniencing a lot of customers who need the medicines and there must be a query as to whether this branch has the ability to dispense and provide other pharmacy services.

I had a blood test done and had to make an appointment for future health checks. They looked into it and researched.

Really easy and accessible but one member of staff is rude, no bedside manner. I think she's just very blunt.

I go for my hearing aid checks. They are okay but they could be better. You have to pay a lot more for better ones. The staff are good.

I go here to get medicines if I am sick and they are very helpful.

Why advertise a Pharmacy and not dispense Prescriptions? Please make it more clear that Boots Chemist at Longbridge does not dispense medications/prescriptions.
Who ever heard of a Boots not dispensing?

Helpful staff

When I needed incontinence pads of a certain brand and size they never had an adequate supply in stock if any at all. The stocking system doesn't allow them to reorder till almost run out, apparently. They also don't do prescriptions, these are all sent to their Northfield branch so expect delays. Considering this branch is near to an elderly persons' complex this is very poor business practice and abysmal service for them.

It helped me with my health and wellbeing

Able to understand customers very well.