Bournbrook Varsity Medical Centre
Feedback Rating
Based on 24 reviews
Reviews (24)
Staff are very rude and don't answer phones.
March 19, 2024
Very hard to book appointments on the phone. You have to wait at least for an hour on the phone. Reception staff don't listen to you and are very rude.
Absolutely amazing.
February 20, 2024
No problems accessing appointments for myself. They have been absolutely amazing. So much ghastly things going about the NHS but it has been very good for me.
They rely too heavily on locum GP's
November 23, 2023
They have 3 very good doctors but it's pot luck which one you get on the day. They rely on locum staff a lot which is not good for continuity of care.
Staff are late
November 21, 2023
The GP service is okay but the staff are late sometimes.
I was registered within 2 days.
October 31, 2023
Within 2 days I got registered and everything was done online. I got my NHS number very quickly.
Friendly and can get appointments quickly.
October 19, 2023
They are friendly and you can get an appointment pretty quickly.
Not great. Slow and don't have appointments
September 25, 2023
Really slow. Don't have appointments. Slow at answering calls and then I'll just wait until they have one available. No long waits. Good communication Worries me.
Waiting times are usually very long
May 12, 2023
Waiting times are usually very long and at time GP is in a rush and rude.
They do what they can
September 22, 2022
I'm reluctant to contact the GP with my wife's condition as there is not much they can do in the way of treatment. They do what they can, mostly over the phone. The receptionists are doing most of the work. Everybody is trying their best, some efficiencies could be done.
Really good
August 16, 2022
They're really good. I have a chronic condition and they give me appointments when I need it and bring me in straight away. They want to check me there and then.
