Brightside Carers Ltd

Feedback Rating

Based on 6 reviews
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Reviews (6)

Providing care at home for my elderly mum

September 26, 2024
Brightside visited daily to enable my mum to stay at home, with various physical conditions and dementia. All the carers were wonderful with her, friendly, personable, chatty, efficient - providing just the right level of care for her and always keeping me up to date with any issues - I highly recommend them.
Fiona

Reply from Brightside Carers Ltd

"Thank you for your wonderful feedback! We're so glad to hear that our team provided the right level of care for your mum and kept you informed. Your recommendation means a lot to us!"

Provider responded

Great care, and friendly service.

September 22, 2024
Very experienced carers, friendly and helpful with any requests to make life easier, it's a comfort knowing you have them visiting.
Anonymous

Reply from Brightside Carers Ltd

"Thank you for your lovely feedback! We're so pleased to know our carers bring comfort and support. We're always here to help make life easier for you and your family."

Provider responded

Care and support for my elderly relative

September 20, 2024
My experience is mostly good because my elderly relative has consistent carers who are able to get to know her and give personalised care. Sometimes there are hiccups when my relative meets unfamiliar carers
Anonymous

Reply from Brightside Carers Ltd

"Thank you for your feedback! We're glad to hear your relative is receiving personalised care & support from our consistent team. We appreciate your understanding regarding the occasional changes and will continue working to improve consistency."

Provider responded

Very satisfied with the care

September 20, 2024
Very pleasant attitude. Always maintaining privacy and dignity always helping arranging my appointments for hospital. Very helpful and caring would definitely recommend.
Anonymous

Reply from Brightside Carers Ltd

"Thank you for your wonderful feedback! We're glad to hear our team has been helpful and respectful. Your recommendation is greatly appreciated, and we're always here to assist in any way we can."

Provider responded

Outstanding carers and management

September 17, 2024
You or your relatives will be in safe hand with all staff from brightside carer
Jamie Stringer

Reply from Brightside Carers Ltd

"Thank you for your kind words! We're delighted to hear you feel safe and confident with our team. We truly appreciate your trust in our care."

Provider responded

Brightside carers are outstanding & professional

September 4, 2024
Brightside care Ltd are very professional & caring team, who look my father with Dignity. I would recommend them to my friends & family
Miss C Graham

Reply from Brightside Carers Ltd

"Thank you for your kind words and recommendation! We’re so pleased to hear that our team has been caring for your father with dignity. It means a lot to us."

Provider responded

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Brightside Carers Ltd

Contact

0121 448 9950

AJ House
22 James Road
Tyseley
Birmingham
B11 2BA

Location

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