Church Road Surgery
Feedback Rating
Based on 13 reviews
Reviews (13)
Excellent care
January 4, 2024
Excellent care provided by a professional team of GPs
You have to wait weeks for appointments
October 18, 2023
When you get to see the doctor he is very good but you have to wait week after week in order to get an appointment.
Weren't very good
June 2, 2023
No longer with them, I couldn't get on with the service, they weren't very good.
Can’t get appointment
May 30, 2023
You have to ring every day at 8 am and at 8:10 you get through and all appointments gone call tomorrow , I’ve been trying for over a week now it’s ridiculous
Staff can be rude, lack of privacy
May 26, 2023
It is almost impossible to get an appointment and you can never see the same doctor. I do not like having to disclose my medical symptoms to a receptionist, and staff can be very rude and abrupt when I explain this. I just feel that its a complete lack of privacy expecting patients to divulge sensitive information to a receptionist over the telephone. Referral times can be slow and there is a lack of communication keeping patients updated.
Easy to call them
January 27, 2023
Can get appointments . Easy to call them and get my medication from the pharmacy, always have it in stock.
They said we need to go to the pharmacy
January 27, 2023
Haven’t needed to go often. Rang week ago for my son who has an issue. They said we need to go to the pharmacy. They didn’t give me an appointment.
Telephone appointments are an issue
December 12, 2022
Appointments by phone are a real issue and then I go round to the GP on foot, but still get told to make an appointment by phone, or to phone back at various times of the day, which is quite worrying.
They always stick to appointments
September 27, 2022
I see them when I need to see them. Sometimes it takes a long time to get through, but I only waited 5 minutes recently and they do face to face appointments. At the moment I'm on medication that I can't miss, they check my blood and always stick to appointments.
Can't get appointments
July 13, 2022
I can't get appointments with them. My son was on a waiting list to be referred to for development delays for over a year.