Church Road Surgery

The nurses are brilliant. I find it easy to make appointments with nurses but it can be difficult to get a GP appointment.

All good. The GP is really good. I have only used it a couple of times as we have only recently registered here. The previous GP in Dudley was horrible.

Excellent care provided by a professional team of GPs

When you get to see the doctor he is very good but you have to wait week after week in order to get an appointment.

No longer with them, I couldn't get on with the service, they weren't very good.

You have to ring every day at 8 am and at 8:10 you get through and all appointments gone call tomorrow , I’ve been trying for over a week now it’s ridiculous

It is almost impossible to get an appointment and you can never see the same doctor. I do not like having to disclose my medical symptoms to a receptionist, and staff can be very rude and abrupt when I explain this. I just feel that its a complete lack of privacy expecting patients to divulge sensitive information to a receptionist over the telephone. Referral times can be slow and there is a lack of communication keeping patients updated.

Can get appointments . Easy to call them and get my medication from the pharmacy, always have it in stock.

Haven’t needed to go often. Rang week ago for my son who has an issue. They said we need to go to the pharmacy. They didn’t give me an appointment.

Appointments by phone are a real issue and then I go round to the GP on foot, but still get told to make an appointment by phone, or to phone back at various times of the day, which is quite worrying.