Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

For full terms and conditions, including Right to Reply guidance for services providers download our Feedback Centre Information for Service Providers guide here.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

Your reply

* Required fields

Original feedback for

City Hospital

Doctor didn’t book me for a clinic

A pea-sized lump emerged from my urethra one morning, with slight bleeding. On phoning my GP the Practice nurse said if it was bleeding go to A&E. I went to our local hospital, City Hospital. I had a moderate but acceptable wait to get into A&E, then a longer wait for someone to come and look. Eventually a doctor came, with a student, took one look at my nether regions, drew back repulsed, (I know I had come before having my morning shower but....) said yuk, didn't know what it was , said it needed attention, to go back to my GP to get booked into a Gynaecology clinic. I knew I would be unable to get a GP appointment till middle of the next week and hence at least 10 days to get a clinic appointment so I pleaded with Doctor if she could book me in, after much reluctance she agreed she would and I would be phoned on Friday. No call on Friday. Saturday the lump was much bigger and turned black, to me with bio-medical experience it had obviously got twisted and blood was accumulating in the lump. Phoned the local emergency doctor number and managed to get an appointment with a local emergency clinic later that morning.