Coventry Road Medical Centre
because of pandemic they have a triage system where the doctor diagnoses patients over the phone without looking into their history. receptionists relay symptoms to doctor who is there at the reception ready to advise the receptionists who then relay the information back to the patient.
So much can go wrong with this sort of triage system. Simply awful.
Doctors pre covid were just as bad, this particular has a track record of hiring really bad doctors.