Reviews (3)

Great staff and care

June 10, 2024
Was fine. I had an 8 month wait but all was fine. The staff were great and care.
Anonymous

Poor service

September 22, 2022
The service here is quite poor. You can't get appointments and can't get through on the phone.
Anonymous

Poor appointment system

August 30, 2018
Poor appointment system and no good communication. No good consideration and help.
Anonymous

Reply from Crompton Road Surgery

Dear Patient,

Thank you for taking the time to feedback. I apologise if you have had any issues booking an appointment. Hopefully i will be able to help you book an appointment and explain the system.

We do have a number of appointments that we offer to all our patients, we have same day Call backs and Prebookable call backs, Prebookable face to face, urgent appointments, saturday face to face appointments and evening appointments on a monday.

We also have online access that you can sign up for, this works by the appointments been released 20:00pm the night before for the next day which you can book on for, please ask reception to help you set this up.

If you are still unsure with any of the above you can ask the receptionists or there are posters with information up at the Surgery.

Once again i apologise for any issues you have had, I hope this has helped if you have any questions please contact the practice if you require any further help.


Provider responded

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Crompton Road Surgery

Contact

0121 523 0427

The Surgery
93 Crompton Road
Handsworth
Birmingham
West Midlands
B20 3QP

Location

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