Erdington GP Health & Wellbeing Centre

It's alright yes, I get appointments and they make appointments for me to get my injections. They give me appointments for next month.

Like my doctor, he helps me.

They are friendly and they are helpful. They helped me with my leg. I lost my balance and it was scary but they reassured me.

I am happy with my doctors. I was happy with them.

Some doctors can only do what they can do. I have a phobia of going to the doctors.

They phoned me a few times when I was in hospital. I've not seen my doctor that many times but thought it was considerate of them, I can't fault them. They also got in contact with me several times about my booster and provided me with information about taking the covid jab and flu jab at the same time.

They are really good here but I shouldn't have to use this service, I should be able to use my own GP.

Staff are universally great, but the appointment system is seriously not up to standard. I have to hit redial for 30 minutes before I get past the engaged tone and get put into a queue. It's evident that the MMP have opted for a cheaper queueing system that only takes 14 people, and it severely impacts my ability to access medical care. I didn't get an appointment until my fourth day of trying because of this substandard system shared between multiple practices.

I was easily reassured . Made to feel at ease . As I hate needles . She made sure I was ready . So glad had it

Excellent very well organised