Four Oaks Healthcare

My brother has a live-in carer who is brilliant at looking after him, compassionate, patient and really caring despite his many needs. There is nothing that is too much trouble, even though the work is challenging at times. Carer also happy to visit the hospital to assist with the process of his return home, let's just say it was not straightforward. There is usually good back-up from the local regional office with reviews, spot checks and cover carers when the main carer needs a break. Finding a regular stand-in carer is proving difficult to achieve, however, finding and matching cover dates is probably the greater priority, which is quite understandable. Overall, still excellent service from carer & support team.

Dad really looked forward to his carers arriving each day. They did everything that was required, highlighted any problems, reported back to the office and to me. They also spent time chatting with Dad. He had the same carers each week and was able to build a real rapport with them.

The live in carer looks after him well every day. Any problems, he is prompt at sorting it out. He is comfortable and happy with how the carer treats him, he is so appreciated

My Mother had previously been looked after by my Father before she went into hospital. His health was also failing and he found it more and more difficult to cope. It is such a relief to have someone we can rely on to look after my Mother and, as a bonus, look out for my Father.

We have been with four oaks for nearly 3 years, the ladies go above and beyond for my sister, we have built a great relationship with them, they are kind and very friendly we always can have a laugh with them
Four oaks keep up the good!
Your doing a great job

Peace of mind knowing he is visited each day and for the care provided e.g. helping him out for a short walk.

Having the same carer builds trust and rapport
Sometimes have miscommunication with office

I find the service does all it needs to do towards my mom's care. My mom & I have built an excellent relationship with the ladies that look after her. Having an understanding mind does help towards doing this job. Caring nature does help too. Four Oaks does have a good team of Carers that do above & beyond their job. Thank you ladies. Keep up the great work.