Four Oaks Medical Centre
Feedback Rating
Based on 59 reviews
Reviews (59)
Not brilliant
July 25, 2022
Not brilliant, I was meant to have a referral for my eyes for ongoing issues, still haven't heard anything.
Not seeing people face to face.
July 25, 2022
You ring when its 8am which is what they advise, then when you get through to them there's no appointments and that's at 8:05am or you end up in a queue of 50+. They are not seeing you face to face either.
Refrell hospital take too long
June 22, 2022
Since March 2022 heard nothing about my appointment knee rehabilitation what is this practice doing to all our pensiors who need care . I am in pain don't seem to care about me. Since my tripple by pass my leg got worse can't walk none one cares feel let down by NHS
Poor support during COVID
May 24, 2022
Poor support during COVID. I was send to hospital number of times for post COVID related treatment.
They are good
April 20, 2022
They are good, I am with them since ages.
Difficult to interact with
December 7, 2021
Difficult to interact with.
Very difficult to get through on the phone
December 7, 2021
Very difficult to get through on the phone.
Poor standards in care
October 11, 2021
Nightmare to get through- waiting times 50 min plus. No point phoning if you work your better going to A and E. Admin staff are rude and tell you to ring back the next day. Sectaries take weeks and weeks to send an urgent referral letter. GP's are good when you actually get to see one.
Needed help with a persistent toenail infection
October 7, 2021
Needed help with a persistent toenail infection.
Poor
October 4, 2021
Poor. After an official complaint last year about communication issues they have not improved at all. You are on hold for hours at a time - if you are lucky enough to get through. They have no appointments left when you finally get through - they tell you to call back the next day. If you complain they say they will call you back - they don’t. No wonder the lowest COVID rates in HCPs are amongst GP practices.