Long Time on Phone
Can never get straight through on the phone, instead get put in a huge queue. Still have to listen to the Coronavirus blurb before being out in the queue! Have to call at certain times if the day for even the slightest chance of getting a ‘phone call’ appointment with the doctor who will then decide if you’re worthy of them risky their lives by appearing from behind the barricade and seeing you face to face. I would even claim this behaviour is breaching the Hippocrates Oath which swears ‘to refrain from causing harm’.