Garretts Green Lane Surgery

A very helpful GP. Excellent care and treatment provided during my pregnancy.

They ask you to do everything online. I have called them a number of times for appointments and they have told me to do it online. I am not good with using a computer.

They're pants at the minute. Waiting for blood tests as it's coming back abnormal. You always see a locum not my own GP and they're not sending me for further tests. They're rubbish.

My experience has not been good. The care they provide is not good. I am not happy with the GP's at the surgery.

Quite happy with my GP. I have always received excellent support and service from them.

My husband was having stomach ulcers for years and was put on medication. He then started to lose weight so he contacted the GP and she got us referred onto the hospital quickly as she suspected it could be cancer.

They're excellent. It is a mother and son that run it and they'll see you, not in person as much now, but will speak to you over the phone and call you in if they need you to come in. Excellent services. I cant fault them.

They're no good. You can't get appointments. They'd rather not see me. They're disgusting.

They won't see me Face to Face. The times I have phoned. It's a locum doctor and if it's her or the locum then appointments are still over the phone. They prescribe wrong medication. Had to pay for the medication that didn't work to then go back to them and they prescribed me something else which I then had to pay another £10.00 for. It's ridiculous. The GP needs to see us Face to Face. How can they tell what's going on over the phone.

Done referral for son to pediatrician but not had appointment though yet. GP is lazy and not interested in patients. Don’t want to tell receptionist what’s wrong. Just want them to help at the time I call. I called them when my son had a high temperature and they said they will call back. I have still not heard from them after couple of hours. Again I called and they said they will call back but they didn’t. I called NHS 111 and they told me to go to Children’s hospital. The next day GP surgery called and asked why I took him to Hospital and made me feel like I was wasting the hospital’s time.