be taken to a walking centre on arrival I went on a intercom & explained what had happened they seem he'll bent of I was trying to jump the queue then I had someone come out to me & basically say they nhs service was wrong for sending me there on asking if I was been told wrong information it was no we went round and round I try find out what I could do so in the end I said I'll leave I said I was very on happy for the way I was treated & walk away something was said to & I replied from a distance which would mean I would have to rised voice then I was told I was shouting at this person 2/3 feet I get it voiced is raised but well over 20 feet plus no way if i spoke I would not have been heard anyway I left I made the call which was suggested & listen to the answer message got to the end & phone the number again but got the same answer machine message hence could receive the help I came for they mentioned that appointment was needed on there answer machine message it said different
service when her symptoms mean she cannot be seen by a GP but do not want to take up AE time. This service provides invaluable care for a whole range of problems. Having sat in the waiting room many times you see many cases being dealt with that would have created pressure on AE, but were dealt with efficiently and kindly at the clinic. My worry is the hours have been cut, this is a vital service that needs more investment and promotion. I would also like to forward recognition to the brilliant staff, especially reception at Katie Road.