Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

For full terms and conditions, including Right to Reply guidance for services providers download our Feedback Centre Information for Service Providers guide here.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

South Birmingham GP Walk In Centre - Selly Oak

Disgusting and appalling

Waited 5 hours after speaking to various clinicians to be told my infected burn will have to wait till the morning due to the service being closed 20 minutes ago! Then to be told wait till the morning and do not attend A&E for a minor injury even though my symptoms have progressed significantly during the day unlike my patience!

Sarah Eads