Reviews (10)

Good Griffins Brook Medical Centre

April 18, 2021
Good
Andy lee

Team are just fantastic!

April 11, 2021
Had no negative or bad experiences with this surgery. Drs have been amazing and the whole team are just fantastic!!
Anonymous

The GP was dismissive of my severe pain

February 9, 2021
I had a severe ankle and heel pain without even able to weight bear. TheGP advised me I could drive to work 30 miles from home which was a dangerous advise and poor judgment. She undermined my confidence of their care and I’m worried to go there again .Also I gave a blood sample in November last year and they still have not got my report. When I called the Receptionist she said it’s not been done! How negligent?
Anonymous

Worked well during lockdown

July 19, 2020
Online survey questionnaire: What has worked well for you during lockdown?
Answer: Online GP prescription service (GP: Griffins Brook Medical Centre).
Anonymous

Lack of appointment availability

July 27, 2018
I feel there's a lack at available appointment around my schedule
Appointment available at 18:30 (online) over the past couple of years there has been a change in the runnings of appointments
Anonymous

Unhelpful staff

February 26, 2018
Tried three times so far to book in to have a cool fitted as have been referred by my gp. All of the staff i have spoken to do far have been utterly unhelpful. One took my number to call me back and never called back.
Anonymous

Appointments

November 23, 2017
Difficult at times to get appointment
Kevin Halling

Brilliant

November 15, 2017
Receptionists and doctors are lovely and professional
Anonymous

Always been very helpful

April 13, 2017
Always been my family GP.
Anonymous

Reply from BG Health Centre Griffins Brook Branch

Thank you for your comments.
We welcome comments, compliments,feedback and criticism from all patients and carers.
All patients are welcome to join the Patient Participation Group which meets around 6 times per year.
Dan Hill (Manager)


Provider responded

a excellent GP Surgery

September 9, 2014
I have been registered at Griffins Brook medical Centre for over 20 years and the Doctors and nurses are very good. The admin staff are also very helpful. Getting through on the phone is great, although it has become a little more difficult recently.
As the building is full to capacity the Manager has suggested we utilise online bookings for appointments as a way to alleviate the demand on the phones. I think this is a good idea as when you book online you can see all the appointments available.
Padraig Melvin

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BG Health Centre Griffins Brook Branch

Formerly Griffins Brook Medical Centre
BG Health is a member practice of Our Health Partnership. The objectives of OHP and BG Health include;

To provide the best healthcare available
To make life easier, simpler for patients and more viable for local practices to thrive
To improve the quality of working life of our partners and staff
To create an environment for a sustainable and high-quality workforce

Contact

0121 476 2441

119 Griffins Brook Lane
Bournville
Birmingham
West Midlands
B30 1QN

Location

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