Hall Green Health
Feedback Rating
Based on 129 reviews
Reviews (129)
They are good
March 31, 2023
They are good in providing interpreter.
Much better now, can get appointments
March 29, 2023
Just lately I can get appointments. I ring them and they give you a call back and make appointments. I've had no issues recently. They used to be garbage, but they're better now.
Service not fit for purpose.
March 15, 2023
I very rarely get a face to face appointment there, it's all over the phone. The last time I needed an appointment, it took me over a month to get one. It's terrible there, the service is not fit for purpose.
No visits no doctors will give appointments
February 16, 2023
I have kidney failure and can not get a appointment this surgery is getting n h s money and not doing the job they are paid for
Good when used
January 31, 2023
Haven’t had a need to use doctor recently. Good when used it in the past. Must have at least 20 doctors.
Can’t get tablets when I need them
December 23, 2022
Can’t get tablets when I need them. Heartlands prescribed me 2 tablets, they told me to get the 2nd one from Hall green. They said they had never heard of medication. Losing my patience with them and you have to stay calm. I am in a dilemma as to whether to go to the blood test.
Rubbish
December 23, 2022
Rubbish, trainee surgery 32 doctors in the surgery. I had a fall after I just had my knee done. I asked them to come and help me and they wouldn’t come out. The service has really gone down. I’d say in the last 6 to 7 years. They were excellent to my husband when he was there and had cancer.
33 in the queue
December 12, 2022
Very bad throat. 33 in the queue, next time 40th in the queue. Hour wait for phones, Nurse spoken to. .
Difficult to get appointments
December 12, 2022
Difficult to get appointments. Admin and receptionist are not bothered and not friendly. Can’t get through on the phone. Keep getting told to go to a walk in center. Feels like surgery has too many patients and can’t see everyone. Doesn’t use smartphone so not confident booking online.
Can get an appointments
November 24, 2022
Can get an appointments, fill out details online then they get back to me quit quickly with an appointments.