Hall Green Health

Receptionists are friendly and helpful. Just can't get appointments or talk to trained medical staff easily. This needs to change.

Disgraceful

I was 46 in the queue on the phone, doctors are reluctant to see you it has to be an emergency

I have never had any problems with their service either before, during or since the pandemic started. I have been seen at the surgery when required, refered for scans and received the results.

Excellent

I have been a patient of this practise for 15 years and have received the best possible care and attention you could hope for. My diabetic care has always been outstanding and any other health issue I have suffered has been dealt with by experienced friendly doctors and nurses in a prompt and satisfactory manner. The recent Covid injection I received from the surgery could not have been better organised. Including registration and the 15 minute rest after the injection, the whole process took less than 30 minutes. Lovely surgery with friendly and dedicated staff.

The telephone call appointments have worked well for me and my family.

I do feel that they need to return to face to face consultations. I rang about pain in my hip. I am a Registered Nurse and to be able to do a proper examination you need to be in the surgery. There needs to be a physical exam as part of a differential diagnosis. .

VERY HARD TO GET APPTS AND reception staff very very rude

hopeless