Unhelpful to a person in need
Being a pharmacy I thought they would be more sympathetic to a person in need/discomfort. I had been suffering a severe bout of cystitis and desperately needed the toilet, I was told their toilets are not for customers and was told there was a public toilet nearby or to try the library, the public toilet was broken and the library were also unhelpful. I was in severe discomfort and embarrassingly had to go in a bush as I couldn't wait any longer. I was very upset and will request that my prescription be changed from the store.