Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

For full terms and conditions, including Right to Reply guidance for services providers download our Feedback Centre Information for Service Providers guide here.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Handsworth Wood Medical Centre

I’m waiting for my callback

Oh but you can’t call them back because the phone is off the hook. Request a call back at 9:50 it’s 10:15 and NOTHING. I am stressed I am flipping angry I booked an appointment yesterday, as they told me months ago they only release appointments on the day only to find the appointment is next fudging week. I cannot stand this medical centre. Sick of these doctors taking home a flipping wage for sweet nothing

Oliviah wynter