Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Handsworth Wood Medical Centre

Difficulty with appointments

It is very difficult to get an appointment as a student at BCU, as you can only book an appointment by calling Handsworth Wood Medical Centre. However, they rarely answer the phone and when I have left voicemails I have never received a phone call back. It is not easy to go to the medical centre itself, so my only option is to call which often does not work and is a waste of time.