Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
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  • Make it relevant to the review.

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Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Handsworth Wood Medical Centre

Getting appointments is hit and miss.

I can't book appointments online as I don't have enough memory on my phone for the app. Getting appointments is hit and miss. When you at 8 am you get through, and when you do, all the appointments are gone. Some of the receptionists are really pleasant but with some you feel you are just bothering them. They can be sometimes rude. Doctors seem really good.

Anonymous