Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Handsworth Wood Medical Centre

Issue with repeat prescriptions

Been on repeat prescription for 14 months (28 day supply). Every single month they forget to do. Every month I have to chase prescriptions, between the doctor and the pharmacist. I have actually seen the pharmacist fax it to the practice but they say they haven't got it. For last 3 weeks I have had to have 7 days emergency supply of my medication. Can't handle basic repeat prescriptions. I have given them at least 7 change of address forms and they still haven't updated it, I've actually handed the physical form to the receptionist.

A. Dyson