Response from Practice Operations Manager, Handsworth Wood Medical Centre
Dear Patient,
Thank you for feeding back to us and i am sorry to hear you have difficulty booking appointments. We are open alternative Saturdays, if you are having difficulty with call backs at work, we do have face to face appointments on the Saturday when we are open, to be able to book these speak to the contact centre and explain you need a Saturday appointment and they will be able to book you in.
I hope this has helped if you have any other questions please do not hesitate to contact the practice on 0121 523 7117.