Reviews (8)

I can get appointments as I am pregnant.

October 19, 2023
It's generally alright. You can get appointments with them whilst pregnant or if you have a child. It would be a bit difficult otherwise but I have never experienced any issues.
Anonymous

They were not supportive and helpful

September 4, 2023
I left them because they were not supportive and helpful at all.
Anonymous

When I see them it’s great

July 21, 2023
Hit and miss, when I see them it’s great. They see me face to face sometimes when I call at 8am for the appointment.
Anonymous

Excellent

August 31, 2021
Excellent.
Anonymous

It's rubbish Hillcrest surgery

April 17, 2021
It's rubbish even before the pandemic u can never get an appointment and some of the stuff are rude
Anonymous

Very poor service

April 15, 2021
Very poor service.
Anonymous

Over worked Staff

November 14, 2018
Long waiting times and very difficult to get an appointment, staff is over worked.
Anonymous

Reply from Hillcrest Surgery - Dyas Road

Thank you for taking time to provide feedback. We are sincerely sorry to hear that you are unhappy with the service we provide. As your comment was posted anonymously I cannot contact you directly. I would welcome the opportunity to discuss this so we can consider how to make improvements.

kind regards
hillcrest surgery


Provider responded

Not too good

March 9, 2017
We changed doctors and asked why we couldn't have a child, they told us what we knew, and they have taken ages for us to be seen by the hospital
Anonymous

Reply from Hillcrest Surgery - Dyas Road

Dear Patient
Thank you for taking time to provide feedback. As your comment was made anonymously I cannot contact you directly. I would welcome the opportunity to discuss your comment in more detail. I can, therefore, look into this further for you if you would like me too.

Please accept our sincere apologies that you feel we have not addressed your issue on this occasion. If you wish to discuss this with me further by telephone or in person please contact me at the practice on 0121 373 1885 or by email to modality.hcs@nhs.net
kind regards
Karen Carroll
Practice Manager


Provider responded

Hillcrest Surgery - Dyas Road

Contact

0121 373 1885

6 Dyas Road
Great Barr
Birmingham
B44 8SF

Location

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