Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

For full terms and conditions, including Right to Reply guidance for services providers download our Feedback Centre Information for Service Providers guide here.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

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Original feedback for

Jockey Road Medical Centre

contacting the surgery is so difficult

I was trying to make appointment for my brother 5 phone calls cut off twice 50minutes to get through. I was advised that it is now a call center and the reality is their was no way of complaining THIS IS NOT A SERVICE IT IS A NIGHTMARE

Daphne Gibson