Right to Respond

Healthwatch Birmingham is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. This is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep language appropriate and civil
  • Don’t mention personal details
  • Make it relevant to the review.

For full terms and conditions, including Right to Reply guidance for services providers download our Feedback Centre Information for Service Providers guide here.

Remember: your response will be seen by everyone who read’s your organisation’s comments, not just the original reviewer.

Your reply

* Required fields

Original feedback for

Kingsbury Road Surgery (Dr P S Jhittay)

Excellent Patient Centred Practice

I have been a patient at this practice for many years. Always treated with courtesy and respect. Triage available with Dr when phoning in so urgency of treatment is established an appointment made usually the same day or day after. Practice nurse is knowledgeable and works with you to find the right solution e.g managing asthma. Healthcare assistant is very good. I find that the Doctors listen to you and treat you as the expert and discuss the treatment options with you. An excellent learning environment for GP training.

Anonymous